ABOUT ROOM RATE, ROOMS
- What case children's accommodation rate to be free ?
- 1) If a child uses a bed or futon alone, no matter how old the child is, the accommodation rate is the same as an adult.
2) If a child is an elementary school student or older than, the accommodation rate is the same as an adult.
3) If a child is younger than elementary school students (infant) and uses a bed or a futon with an adult, the accommodation rate is free. However, we do not prepare towels and toothbrushes for the child.
- What credit cards do you accept for my payment?
- Except Diners Card, Basically any kinds of major credit cards are accepted.
- Do you have rooms on Mt. Fuji side? If you have, can I specify them?
- No, basically you cannot specify rooms. But if you want and give us a message through this website (inquiry), we will try as much as possible.
ABOUT CAR PARKING
- How many car parks do you have ? How much does it cost ?
- 10 standard cars. We also have contracted parking for 100 cars around us. It is free, you can park without extra cost.
- Can a motor bike park at your hotel ?
- Yes, you can.
- Does your parking lot have a height or width limit?
- Height - No limit Length - 5 meters
- Can a large-sized car park at your hotel?
- Yes, but it costs 2,000 yen (JPY). And let our frontdesk staff know in advance.
- Can we book and keep a parking lot in advance?
- We are not accepting reservation for standard car. In case of car length over 5m, Please contact us in advance.
- Do you have a laundromat ; coin-operated laundry? If you have, where is it? How much does it cost?
- Yes, we have 3 washing machines and 3 dryers. They are on the first floor.
［To wash］300 yen ［To dry］100 yen for 30 minutes
- Do I have to prepare washing detergent by myself?
- No, it will put in the machine automatically. Laundry costs include detergent fee.
- Do you have a laundry shop? Or can you hand over my clothes to a laundry shop?
- No, we do not have a laundry shop or a service similar to that.
ABOUT BUILDING EQUIPMENT
- Are entrance, hallways and rooms barrier-free?
- No, but we will help you as far as possible.
ABOUT FRONTDESK SERVICE
- Do you have a shuttle bus service?
- No. The following page may be helpful for you.
Please click here.
- Can I rent a PC?
- No. But we have a desktop PC for free internet that guests can use. It is on the first floor.
- Can you give me a wake-up call？
- No, we do not have a wake-up call service.
- Do you have a catering service?
- We aren't accepting catering service. However, we can tell you shops or restaurants around us. Please ask the frontdesk staff.
- Can you lend or sell an umbrella?
- We have few rental umbrellas.
- I want a ticket for an event in FUJI SPEEDWAY. Can you get it for me?
- No, we cannot arrange it.
- Can you keep my luggage before check-in? How about after check-out?
- That's OK. We will keep your luggage before check-in or after check-out.
But we cannot accept luggage with cash, valuables, goods that need temperature-controlled.
And if the number of days we keep is too long, we won't receive it. Please let our frontdesk staff know when you will receive it.
- 1) Is it possible to send my luggage in advance of my stay?
2) Can I send my luggage from your hotel?
- 1) Yes, please send your luggage to the following address after booked.
【Address】 41-1, Nimaibashi, Gotemba-shi, Shizuoka-ken, 412-0021, Japan C/O Hotel Select Inn Fujisan Gotemba
【Caution】①We cannot accept cash on delivery, luggage with cash, valuables, fragile goods, good that need temperature-controlled. ②Please write down your name and check-in date clearly.
2) Yes, you can send it with Takkyubin. Please ask our frontdesk staff.
【Caution】①You cannot send valuables (cash, passport etc) with your luggage. ②Only the cash in Japanese yen is OK for sending fee. ③We cannot accept goods that need temperature-controlled. ④Depending on the place or time, it may not arrive the next day.
- Is Wi-Fi available? Where can I use it? Is it free?
- Yes, free Wi-Fi is available anywhere in the hotel.
- Do you have communal baths?
- Yes, we have. Though only for men.
You can see more photographs.
Please click here.
And here you can know how to use the public baths.
Please click here.
- Who can use the communal baths? What time can I use?
- Male guests can use the baths without extra charge. ◆3:00 PM - 7:00 AM
- Are the baths hot spring (onsen) ?
- Are there towels at the communal baths ?
- No, please bring towels in your room.
ABOUT LOST ARTICLES
- What should I do if I forgot something on your hotel?
- Please let the frontdesk staff know. If we could find it, we will keep it for 3 months. Please pick it up. If we send it, the cost will be paid by you.
- How can I tell you if I don't need a room-cleaning and towels change?
- Please let the frontdesk staff know on the day before.
- I will stay consecutive nights. Tomorrow I want to stay in my room after 10:00 AM. But I need a room-cleaning. What should I do?
- If you tell us before 10:00 AM, you can stay till 11:00 AM. We will clean your room from 11:00 AM to 3:00 PM.
- I don't need a room-cleaning. But I want towels changed. What should I do?
- Please let the frontdesk staff know one day before. We will deliver towels.
Book Hotel Select Inn Fujisan Gotemba