ABOUT ROOM RATE

How old do you charge the room rate from?
Over primary school students are charged same rate as adult but infant stay for free as long as one bed.
Can you tell me what kind of credit card we can use?
Basically any kinds of major credit cards are accepted.

ABOUT CAR PARKING

How many parking space do you have and how much is it ?
We have parking space for the 37 standard cars and also able to guide to the contracted parking space.
Do you have a parking space for motorbike?
Yes, we have but please ask front desk in advance.
Do you have any limit for the height?
We have 1.8m height limit for the under grand and 2.1m height limit for the contracted parking.
Do you have a parking space for large car?
No, we don't have a space for the large car but only bus have a chance to ask.
Can we book a parking space in advance?
No, you cannot book the parking space. We will guide you to the contracted parking if our parking is full.

ABOUT WASHING

How many coin laundry do you have and where is it and how much is it?
We have two coin laundry machines at the 4th floor and washing cost 300 yen and drying cost 100 yen per 30min.
Do I have to prepare washing detergent?
No, washing detergent is automatically put in.
Do you have a laundry service?
Yes, we have. Please bring your clothes before 9am then return them in evening.

ABOUT BUILDING EQUIPMENT

Are rooms barrier free?
No, our hotel is not barrier free but we would like to help any disable guests.

ABOUT FRONT DESK SERVICE

Do you have a rental PC?
No, we don't have a rental PC.
Can I ask a wake up call?
Yes, please ask front desk in advance.
Do you have a catering service?
No, we don't have any catering service but guest can order it by themselves.
Do you have a rental umbrella or sell it?
Hotel have few rental umbrellas but not selling any.

ABOUT IT

Do you have a free Wi-Fi and where can I use it?
All rooms have a free Wi-Fi.

ABOUT SPA

Do you have a spa?
No, we don't have a spa.

ABOUT THINGS LEFT BEHIND

How do you handle if I left something at the hotel?
Please ask the front desk if you have something left behind and we send it to your home as long as your payment.

ABOUT CLEANING

How can I inform if I don't need a cleaning service during stay?
Thank you for your cooperation of eco. Please inform it to the front desk 1 day before.
What should I do if I offer the room cleaning even though I want to stay after 10am during stay?
Please inform it until 1pm to the front desk.
What should I do if I just prefer to change the towel during stay?
Thank you for your cooperation of eco. Please inform it to the front desk 1 day before.