ABOUT ROOM RATE

How old do you charge the room rate from?
Over primary school students are charged same rate as adult but infant stay for free as long as one bed.
Can you tell me what kind of credit card we can use?
Basically any kinds of major credit cards are accepted.

ABOUT CAR PARKING

How many cars can park ? And how much is it ?
We have a free parking for 20 standard cars. First come, first served. Large cars are not acceptable.
There is a distance of about 8 minutes on foot from the hotel to the parking lot.
Do you have a parking space for motor bike?
Yes, we have.
Do you have any limit for the height?
No, our parking doesn't have height limit.
Can I park my large sized car?
No, large cars are not acceptable
Can we book a parking space in advance?
No, you can't. First come, first served.

ABOUT WASHING

How many coin laundry do you have and where is it and how much is it?
We have 2 coin laundry machines at second floor and it cost 300 yen.
Do I have to prepare washing detergent?
No, washing detergent is automatically put in.
Do you have a laundry service?
No, we don't have a laundry service.

ABOUT BUILDING EQUIPMENT

Are rooms barrier free?
No, our hotel is not barrier free but we would like to help any disable guests.

ABOUT FRONT DESK SERVICE

Do you have a rental PC?
No, we don't have a rental PC.
Can I ask a wake up call?
Yes, please ask front desk in advance.
Do you have a catering service?
No, we don't have any catering service but guest can order it by themselves.
Do you have a rental umbrella or sell it?
Hotel have few rental umbrellas but not selling any.

ABOUT IT

Do you have a free Wi-Fi and where can I use it?
Unfortunately you can' t use free Wi-Fi in the room but we prepare it at the second floor.

ABOUT SPA

Do you have a spa?
No, we don't have a spa.

ABOUT THINGS LEFT BEHIND

How do you handle if I left something at the hotel?
Front desk handle it. Please ask them.

ABOUT CLEANING

How can I inform if I don't need a cleaning service during stay?
Thank you for your cooperation of eco. Please inform it to the front desk 1 day before.
What should I do if I offer the room cleaning even though I want to stay after 10am during stay?
Please inform it to the front desk until 12:00. basically we are asking to the guest to leave the room during the cleaning up.
What should I do if I just prefer to change the towel during stay?
Thank you for your cooperation of eco. Please inform it to the front desk 1 day before.