ABOUT ROOM RATE
- How old do you charge the room rate from?
- If a baby or a child use one bed , it costs the same as an adult regardless of age. Pre-school children can stay at no cost when they sleep with an adult in a bed.
- Can you tell me what kind of credit card we can use?
- Basically any kinds of major credit cards are accepted.
ABOUT CAR PARKING
- How many parking space do you have and how much is it ?
- We have a parking lot for 50 car First-come-first served basis 1 car per night will be free
- Do you have a parking space for motor bike?
- Yes, we have a space for the motor bike.
- Do you have any limit for the height?
- No, we don't have any limit for the height.
- Do you have a parking space for large car?
- Please contact the hotel in advance as parking space is limited.
- Can we book a parking space in advance?
- Parking lots(including affiliated parking lots) are on the first-come-first. Served basis. Please contact the hotel in advance for large vehicles of 2t tons or more
ABOUT WASHING
- Do you have a laundromat? If you have, where and how much is it?
- There is a laundromat room on the 1st floor, 2 washing machines and 2 drying machines are in it.
To wash : 400 yen / To dry : 100 yen for 30 minutes use
- Do you have a laundry service?
- No, we don't have a laundry service.
ABOUT BUILDING EQUIPMENT
- Are rooms barrier free?
- No, our hotel is not barrier free but we would like to help any disable guests.
ABOUT FRONT DESK SERVICE
- Do you have a rental PC?
- No, we don't have a rental PC.
- Can I ask a wake up call?
- No, we don't have a wake up call service.
- Do you have a catering service?
- Please ask to the front desk.
- Do you have a rental umbrella or sell it?
- No, we do neither of them.
ABOUT IT
- Do you have a free Wi-Fi and where can I use it?
- Yes, all room have a free Wi-Fi.
ABOUT SPA
- Is there a large common bath?
- Yes, we have a large common bath for men on the first floor. *Sorry, men's only.
- Anyone can use the large common bath? What time can I use?
- Male guests can use it without extra charge. 5:00 p.m. - 12:00 midnight. *Sorry, men's only.
- Is the large common bath hot spring?
- No, it isn't hot spring. So you don't need to pay tax for hot spring.
- Are towels prepared in the large common bath?
- No, bring towels from your room. Sampoo and soap are prepared.
ABOUT THINGS LEFT BEHIND
- How do you handle if I left something at the hotel?
- Please ask the front desk if you have something left behind within 2 month and we send it to your home as long as your payment.
ABOUT CLEANING
- How can I inform if I don't need a cleaning service during stay?
- Thank you for your cooperation of eco. Please inform it to the front desk 1 day before.
- What should I do if I offer the room cleaning even though I want to stay after 10am during stay?
- Please inform it until 10am to the front desk.
- What should I do if I just prefer to change the towel during stay?
- Thank you for your cooperation of eco. Please inform it to the front desk 1 day before.
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