ABOUT ROOM RATE

How old do you charge the room rate from?
Person over the age of elementary school is charged accommodation fee for one adult. Children before elementary school, who don't need their own beds,are free of charge.
Can you tell me what kind of credit card we can use?
Basically any kinds of major credit cards are accepted.

ABOUT CAR PARKING

How many parking space do you have and how much is it ?
Front desk guide to the srounded parking area and it is charged 600 yen per one standard car with hotel service coupon.
Do you have a parking space for motor bike?
No, we don't have a space for motor bike.
Do you have any limit for the height?
LATOV parking have a 2.1m height limit and around parking have a 2.3m height limit.
Can we book a parking space in advance?
No, parking space cannot be booked in advance. Guest can park as long as it is empty.

ABOUT WASHING

How many coin laundry do you have and where is it and how much is it?
We have 2 coin laundry machines at 3rd floor.
Do I have to prepare washing detergent?
Washing detergent is put in automatically.
Do you have a laundry service?
Yes, front desk accept it.

ABOUT BUILDING EQUIPMENT

Are rooms barrier free?
No, our hotel is not barrier free but we would like to help any disable guests.

ABOUT FRONT DESK SERVICE

Do you have a rental PC?
No, we don't have a rental PC.
Can I ask a wake up call?
Yes, please ask front desk in advance.
Do you have a catering service?
No, we don't have any catering service.
Do you have a rental umbrella or sell it?
Hotel have few rental umbrellas but not selling any.

ABOUT IT

Do you have a free Wi-Fi and where can I use it?
All rooms have a free Wi-Fi and also available anywhere in the hotel.

ABOUT SPA

Do you have a spa?
No, we don't have a spa.

ABOUT THINGS LEFT BEHIND

How do you handle if I left something at the hotel?
Please ask the front desk if you have something left behind within 2 month and we send it to your home as long as your payment.

ABOUT CLEANING

How can I inform if I don't need a cleaning service during stay?
Thank you for your cooperation of eco. Please inform it to the front desk 1 day before.
What should I do if I offer the room cleaning even though I want to stay after 10am during stay?
Please inform it until 11am to the front desk.
What should I do if I just prefer to change the towel during stay?
Thank you for your cooperation of eco. Please inform it to the front desk 1 day before and they will be delivered to your room or your door.