ABOUT ROOM RATE

How old do you charge the room rate from?
Over primary school students are charged same rate as adult and between 3 and 5 years old children are charged 500 yen as long as sleeping one bed.
Can you tell me what kind of credit card we can use?
Basically any kinds of major credit cards are accepted.

ABOUT CAR PARKING

How many parking space do you have and how much is it ?
We guide to the contracted parking area. It have a space for 100 cars and cost 600 yen from 14:30 to 11:30 next day.
Do you have a parking space for motor bike?
Yes, we have a space for motor bike.
Do you have any limit for the height?
We have 2.1m limit for height.
Do you have a parking space for large car?
No, we don't have a space for large car.
Can we book a parking space in advance?
No, we don't accept any reservations for car parking. Guest can park as long as empty.

ABOUT WASHING

How many coin laundry do you have and where is it and how much is it?
We don't have a coin laundry machine in the hotel. We guide you to near coin laundry store.
Do I have to prepare washing detergent?
Yes, you need to buy the washing detergent if you wish to go coin laundry store.
Do you have a laundry service?
No, we don't have a laundry service.

ABOUT BUILDING EQUIPMENT

Are rooms barrier free?
No, our hotel is not barrier free but we would like to help any disable guests.

ABOUT FRONT DESK SERVICE

Do you have a rental PC?
No, we don't have a rental PC.
Can I ask a wake up call?
No, we don't have a wakeup call service.
Do you have a catering service?
No, we don't have catering service.
Do you have a rental umbrella or sell it?
We are selling umbrella but not having rental umbrella.

ABOUT IT

Do you have a free Wi-Fi and where can I use it?
We have a free Wi-Fi in the all rooms.

ABOUT SPA

Do you have a spa?
No, we don't have a spa.

ABOUT THINGS LEFT BEHIND

How do you handle if I left something at the hotel?
Please ask the front desk if you have something left behind within a month and we send it to your home as long as your payment.

ABOUT CLEANING

How can I inform if I don't need a cleaning service during stay?
Thank you for your cooperation of eco. Please inform it to the front desk 1 day before.
What should I do if I offer the room cleaning even though I want to stay after 10am during stay?
Please inform it until noon to the front desk.
What should I do if I just prefer to change the towel during stay?
Thank you for your cooperation of eco. Please inform it to the front desk 1 day before.