Faq｜Hotel Select Inn Tsuyama

ABOUT ROOM RATE

How old do you charge the room rate from?: Over primary school students are charged same rate as adult but infant stay for free as long as 1 person. 2 infants are charged same rate as adult.
Can you tell me what kind of credit card we can use?: Basically any kinds of major credit cards are accepted.

How many parking space do you have and how much is it ?: We have a space for 30 standard cars for free.
Do you have a parking space for motor bike?: Yes, we have a space for motor bike.
Do you have any limit for the height?: We have a 2.1m limit for height at the basement and 2.5m limit for the height at second parking area.
Do you have a parking space for large car?: Yes we have a space for large car but only one large car which limit is 8m for width per day.
Can we book a parking space in advance?: Please ask front desk.

How many coin laundry do you have and where is it and how much is it?: We have 2 coin laundry laundry machines at the basement. Washing cost 300 yen and drying cost 100 yen per 30min.
Do I have to prepare washing detergent?: Washing detergent is put in automatically.
Do you have a laundry service?: Yes, please ask front desk.

Are rooms barrier free?: No, our hotel is not barrier free but we would like to help any disable guests.

Do you have a rental PC?: No, we don't have a rental PC.
Can I ask a wake up call?: Yes, Please ask front desk.
Do you have a catering service?: No, we don't have a catering service.
Do you have a rental umbrella or sell it?: Hotel have few rental umbrellas but not selling any.

Do you have a free Wi-Fi and where can I use it?: We have a free Wi-Fi in all guest rooms.

How do you handle if I left something at the hotel?: Please ask the front desk if you have something left behind and we send it to your home as long as your payment.

How can I inform if I don't need a cleaning service during stay?: Thank you for your cooperation of eco. Please inform it to the front desk 1 day before.
What should I do if I offer the room cleaning even though I want to stay after 10am during stay?: Please inform it until 10am to the front desk.
What should I do if I just prefer to change the towel during stay?: Thank you for your cooperation of eco. Please inform it to the front desk 1 day before.