ABOUT ROOM RATE
- How old do you charge the room rate from?
- Over primary school students are charged same rate as adult but infant stay for free as long as one bed.
- Can you tell me what kind of credit card we can use?
- Basically any kinds of major credit cards are accepted.
ABOUT CAR PARKING
- How many parking space do you have and how much is it ?
- We have parking space for the 37 standard cars and also able to guide to the contracted parking space.
- Do you have a parking space for motorbike?
- Yes, we have but please ask front desk in advance.
- Do you have any limit for the height?
- We have 1.8m height limit for the under grand and 2.1m height limit for the contracted parking.
- Do you have a parking space for large car?
- No, we don't have a space for the large car but only bus have a chance to ask.
- Can we book a parking space in advance?
- No, you cannot book the parking space. We will guide you to the contracted parking if our parking is full.
ABOUT WASHING
- How many coin laundry do you have and where is it and how much is it?
- We have two coin laundry machines at the 4th floor and washing cost 300 yen and drying cost 100 yen per 30min.
- Do I have to prepare washing detergent?
- No, washing detergent is automatically put in.
- Do you have a laundry service?
- No, we don't have a laundry service.
ABOUT BUILDING EQUIPMENT
- Are rooms barrier free?
- No, our hotel is not barrier free but we would like to help any disable guests.
ABOUT FRONT DESK SERVICE
- Do you have a rental PC?
- No, we don't have a rental PC.
- Can I ask a wake up call?
- Yes, please ask front desk in advance.
- Do you have a catering service?
- No, we don't have any catering service but guest can order it by themselves.
- Do you have a rental umbrella or sell it?
- Hotel have few rental umbrellas but not selling any.
ABOUT IT
- Do you have a free Wi-Fi and where can I use it?
- All rooms have a free Wi-Fi.
ABOUT SPA
- Do you have a spa?
- No, we don't have a spa.
ABOUT THINGS LEFT BEHIND
- How do you handle if I left something at the hotel?
- Please ask the front desk if you have something left behind and we send it to your home as long as your payment.
ABOUT CLEANING
- How can I inform if I don't need a cleaning service during stay?
- Thank you for your cooperation of eco. Please inform it to the front desk 1 day before.
- What should I do if I offer the room cleaning even though I want to stay after 10am during stay?
- Please inform it until 1pm to the front desk.
- What should I do if I just prefer to change the towel during stay?
- Thank you for your cooperation of eco. Please inform it to the front desk 1 day before.
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