ABOUT ROOM RATE

How old do you charge the room rate from?
If a baby or a child use one bed , it costs the same as an adult regardless of age. Pre-school children can stay at no cost when they sleep with an adult in a bed.
Can you tell me what kind of credit card we can use?
Basically any kinds of major credit cards are accepted.

ABOUT CAR PARKING

How many parking space do you have and how much is it ?
We have the space for 120 standard cars and it doesn't cost.
Do you have a parking space for motor bike?
Yes, we have a space for the motor bike.
Do you have any limit for the height?
No, we don't have any limit for the height.
Do you have a parking space for large car?
Yes, even large car can park.
Can we book a parking space in advance?
Please ask front desk in advance.

ABOUT WASHING

Do you have a laundromat? If you have, where and how much is it?
There is a laundromat room on the 1st floor, 2 washing machines and 2 drying machines are in it.
To wash : 400 yen / To dry : 100 yen for 30 minutes use
Do you have a laundry service?
No, we don't have a laundry service.

ABOUT BUILDING EQUIPMENT

Are rooms barrier free?
No, our hotel is not barrier free but we would like to help any disable guests.

ABOUT FRONT DESK SERVICE

Do you have a rental PC?
No, we don't have a rental PC.
Can I ask a wake up call?
No, we don't have a wake up call service.
Do you have a catering service?
Please ask to the front desk.
Do you have a rental umbrella or sell it?
No, we do neither of them.

ABOUT IT

Do you have a free Wi-Fi and where can I use it?
Yes, all room have a free Wi-Fi.

ABOUT SPA

Is there a large common bath?
Yes, we have a large common bath for men on the first floor. *Sorry, men's only.
Anyone can use the large common bath? What time can I use?
Male guests can use it without extra charge. 5:00 p.m. - 12:00 midnight. *Sorry, men's only.
Is the large common bath hot spring?
No, it isn't hot spring. So you don't need to pay tax for hot spring.
Are towels prepared in the large common bath?
No, bring towels from your room. Sampoo and soap are prepared.

ABOUT THINGS LEFT BEHIND

How do you handle if I left something at the hotel?
Please ask the front desk if you have something left behind within 2 month and we send it to your home as long as your payment.

ABOUT CLEANING

How can I inform if I don't need a cleaning service during stay?
Thank you for your cooperation of eco. Please inform it to the front desk 1 day before.
What should I do if I offer the room cleaning even though I want to stay after 10am during stay?
Please inform it until 10am to the front desk.
What should I do if I just prefer to change the towel during stay?
Thank you for your cooperation of eco. Please inform it to the front desk 1 day before.