ABOUT ROOM RATE

How old do you charge the room rate from?
Over primary school students are charged same rate as adult but infant stay for free as long as one bed.
Can you tell me what kind of credit card we can use?
Basically any kinds of major credit cards are accepted.

ABOUT CAR PARKING

How many parking space do you have and how much is it ?
We have a space for 60 standard cars for free. But large car need reservation.
Do you have a parking space for motor bike?
Yes, we have a space for motor bike.
Do you have any limit for the height?
We have a limit for length. Please contact us in advance.
Do you have a parking space for large car?
Yes, we have a space for large car, but Large car parking space is limited. Please ask front desk in advance.
Can we book a parking space in advance?
Please ask front desk.

ABOUT WASHING

How many coin laundry do you have and where is it and how much is it?
We have 4 washing machines and 3 drying machines at first floor. Washing cost 300 yen or 400 yen and drying cost 100 yen per 30 min.
Do I have to prepare washing detergent?
Washing detergent is put in automatically.
Do you have a laundry service?
No, we don't have a laundry service.

ABOUT BUILDING EQUIPMENT

Are rooms barrier free?
No, our hotel is not barrier free but we would like to help any disable guests.

ABOUT FRONT DESK SERVICE

Do you have a rental PC?
No, we don't have a rental PC.
Can I ask a wake up call?
No, we don't have a wakeup call service.
Do you have a catering service?
Please ask front desk in advance
Do you have a rental umbrella or sell it?
Hotel have few rental umbrellas.

ABOUT IT

Do you have a free Wi-Fi and where can I use it?
Yes, we have a free Wi-Fi anywhere in the hotel.

ABOUT SPA

Do you have a spa?
No, we don't have a spa.

ABOUT THINGS LEFT BEHIND

How do you handle if I left something at the hotel?
Front desk will handle for your thing left behind. Hotel will send it to your home as long as your payment.

ABOUT CLEANING

How can I inform if I don't need a cleaning service during stay?
Thank you for your cooperation of eco. Please inform it to the front desk 1 day before.
What should I do if I offer the room cleaning even though I want to stay after 10am during stay?
Please inform it until noon to the front desk.
What should I do if I just prefer to change the towel during stay?
Thank you for your cooperation of eco. Please inform it to the front desk 1 day before.